Effective Date: [Insert Date]
About Clouddigivault Refunds
At Clouddigivault.Store, we’re committed to providing high-quality digital products and a smooth, secure shopping experience. While digital goods are non-returnable by nature, your satisfaction is our priority. Below is our clear and fair refund policy.
1. 💻 Digital Product Refunds
Due to the nature of downloadable digital products, refunds are generally not issued once a purchase has been completed. However, we recognize that exceptional circumstances may arise, and we’re here to assist.
2. ✅ Eligibility for Refunds
You may be eligible for a refund if:
- 🔧 The product is defective or not as described.
- 🛠️ You encounter technical issues that our support team cannot resolve.
To initiate a refund, contact our support team within 14 days of purchase, providing your order number and a detailed explanation of the issue.
3. 🔁 Refund Process
- After receiving your request, we will review and respond within 5 business days.
- If approved, the refund will be issued to your original payment method.
- Please note: Your bank or credit card provider may require additional processing time.
4. 🚫 Non-Refundable Items
We do not offer refunds for:
- 🗂️ Products that have been downloaded or accessed.
- 🎁 Gift cards.
- ⏱️ Requests made after 14 days of purchase.
5. 📜 Changes to This Policy
Clouddigivault reserves the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of any changes.
6. 📬 Contact Us
If you have any questions about this policy or need assistance with a refund request, please contact:
Clouddigivault.Store
📧 Email: support@clouddigivault.store